Assertiveness and Confidence in Action

Course Overview

In this module, participants will learn the key attitudes of the most successful influencers and how they can use these tools and tactics in their day to day work lives. 

What are Confidence and assertiveness and to authentically demonstrate assertiveness and confidence. They will understand the ingredients of confidence and how to measure their own assertiveness level. 

How to: 

Assertiveness index
TKI Psychometric
Johari Window and the importance of Self Awareness Avoiding the 10 negative mind traps 

• Skills Practice 

Build Rapport – confidence and credibility 

This module will reveal how to successfully build rapport and connect meaningfully with other people so that you can build better relationships with them and win them over more easily. The idea of building trust with others will also be explored. 

• Skills Practice 

Attitude- How to be assertive and maintain good relationships 

In this module, behavioural economics will be drawn from as participants learn how people make and give decisions assertively and how to structure their communication accordingly to maintain a positive working relationship and trust. Participants will also explore how to prepare and plan for their audience [boss peer subordinate client etc.] by predicting their fears, beliefs, goals and needs ahead of time. 

The Language of Confidence Designing a persuasive message 

In this module, the language of confidence will be taught, and participants will learn how to construct effective messaging to others using the right words for the right person. 

The 7 Pillars of a Persuasive Person 

Participants will understand, in this module, the 7 pillars of a persuasive person. what qualities make a person come across as credible and influential. They will learn how to demonstrate each quality powerfully and effectively. 

Keys to Motivating Others with Confidence and Assertiveness 

The most important factors in motivating others will be explored in this module as the motivational direction and motivational drivers of others will be identified and participants will learn how to leverage these insights in a powerful and effective way to influence down, up and across. 

Rational and Emotional Persuasion 

The keys to rationally building an effective argument and mastering the art of emotional persuasion will be discussed and participants will learn how to present their message in a way that only logically works but also impacts emotions successfully. 

• Skills Practice

The 6 Principles of Influence

Participants will be introduced to the 6 principles of influence as developed by Robert Cialdini. They will gain an understanding as to how these principles can be used to effectively get buy-in from others. 

• Skills Practice